Enterprise Procurement Pack

Standalone vendor due diligence documents — share individually with Security, Legal, IT, and Procurement.

Version
1.0.0
Last updated
9 February 2026
Vendor
FeedOracle (Germany)
Contact
enterprise@feedoracle.io
How to use: Each document below is a self-contained 1-pager. Forward individually to the appropriate review team (Security, Legal, IT Ops, Procurement). All documents reference the Trust Center for full technical details.

Documents

→ Security / InfoSec

Security & Key Management

Signing architecture (secp256k1/ES256K), key lifecycle, transport security, infrastructure hardening, access controls.

Open document →
→ IT Operations / Risk

SLO & Availability

Service level objectives, uptime targets, response times, data freshness, maintenance windows, escalation paths.

Open document →
→ Data Protection / Legal

Data Handling & Retention

Data categories, retention periods, deletion policy, incident response targets, data residency (EU), subprocessors.

Open document →
→ Legal / DPO

Data Processing Agreement

GDPR-aligned DPA covering processing scope, controller/processor roles, sub-processor list, data subject rights, breach notification.

Open document →
→ Procurement / Account

Support Model

Support tiers, response time targets, communication channels, escalation matrix, onboarding process.

Open document →
→ All Teams

Trust Center

Comprehensive reference covering all security, compliance, and operational details. Canonical source for all procurement documents.

Open Trust Center →

Related Resources

Technical Whitepaper — Architecture, methodology, evidence framework
Scoring Methodology — Risk vector definitions, data sources, scoring logic
API Documentation — Endpoint reference, authentication, OpenAPI spec
Language Guidelines — How FeedOracle describes its outputs (evidence, not certification)
Status Page — Live availability monitoring